The right part, at the right time, every time.
Job Overview
From ordering to delivering, Parts Technicians keep service operations moving. They’re the logistical linchpins, ensuring the right part gets to the right place, right when it’s needed.
Demand Outlook
Essential to every dealership and repair shop, offering steady opportunities in both retail and commercial service.
Essential Skills
- Digital
- Communication
- Collaboration
Education Summary
- High school diploma
- On-the-job training; auto parts software tutorials
- The only pathway to Red Seal certification in Nova Scotia is to challenge the Red Seal Certification Exam as a trade qualifier.
Regulatory Body
Typical Tasks & Duties
- Manage and update inventory systems
- Order, receive, and inspect parts for quality and accuracy
- Identify vehicles, part numbers, and compatibility
- Assist service teams with part selection
- Handle warranty claims and vendor returns
Job Requirements & Regulations
- Proficiency in inventory and ordering systems
- Excellent organizational and customer service skills
- Basic numerical literacy for pricing and inventory control
Knowledge, Skills & Experience
- Familiarity with OEM vs. aftermarket parts
- Technical catalog reading
- Warranty processing knowledge
Related Roles
- Service Advisor
Future Trends & Industry Impacts
ERP systems with AI-powered forecasting and automated part ordering are emerging, shifting the Parts Tech from manual ordering to strategic inventory analytics and supplier optimization.