WCB is seeking feedback on services

Over five years ago, WCB Nova Scotia started a long-term business transformation to allow us to provide better customer service, and better support return-to-work outcomes and injury prevention.  This includes changes such as new secure online services for workers and service providers, and updates to MyAccount for employers to give employers more service options.

As part of that ongoing work, WCB Nova Scotia is seeking feedback from Nova Scotians who have had service experiences with the WCB.

We want to hear from you.

Below, is a link to a survey which should only take 3-5 minutes to complete. It will help us understand the impact of the enhancements and provide you an opportunity to share your thoughts and feedback.

Participation in the survey is voluntary and the feedback is anonymous.

When you are ready to begin, please click the link below:

https://survey.mqoresearch.com/SE/?st=Pyuz8O1Wa2LpKZPSZKF5Us8%2BbikpuDZ5FhAiM7xTT%2FI%3D&p=E2H3F1

If at any point you are asked for a Survey Access Code, please enter E2H3F1

If you require assistance accessing the survey, please reply to this e-mail and the survey administrator will address any issues or concerns you may have.

MQO Research, a leading research firm in Atlantic Canada is conducting this survey on behalf of WCB Nova Scotia.  MQO follows the specific quality control standards established by the Canadian Research Insights Council.

Sincerely,

MQO Research